What is the average delivery time to my Unsung Hero? Within 24 hours of entering your order, it will be processed, packaged and delivered to the shipping center. Standard shipping usually takes three to five business days. What is the cost of sending my Unsung Hero certificate? $24.99 includes your Unsung Hero personalized certificate framed in an 8 x 10 black frame, a letter of authenticity, private retrieval at www.theunsunghero.com/vyc.html for 90 days, and standard shipping. What if I can't think of a message to write? Choose one of our prewritten messages, or read through them to get ideas for what you would like to say to your Unsung Hero. Who should I nominate? Anyone! Give back to people who have given so much to you. Say 'thank you', 'congratulations', 'good job', or 'hang in there'. Send a certificate to friends, lovers, teachers, parents, co-workers, siblings, anyone!